Carpe Diem Events Australia is committed to providing quality services to you and this policy outlines our ongoing
obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).
The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian
Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we
collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, surveys correspondence, by telephone and
facsimile, by email, via our website www.cdevents.net.au, from your website, from media and publications, from other
publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised
We collect your Personal Information for the primary purpose of providing our services to you, providing information to
our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the
primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe
from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are
collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s
racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs,
membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some
circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to
ensure that you are made aware of the information provided to us by the third party
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
Third parties where you consent to the use or disclosure;Where required or authorized by law
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized
access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable
steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or
will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain
exceptions. If you wish to access your Personal Information, please contact us in writing.
Carpe Diem Events Australia will not charge any fee for your access request, but may charge an administrative fee for
providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested
Maintaining the Quality of your Personal Information .
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your
Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or
is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to
provide quality services to you
This Policy may change from time to time and is available on our website.
Level 1, 530 Little Collins Street, Melbourne, Victoria, 3000